Last updated: November 2026
Digital products
All The Arabic Journey products are digital downloads (PDF files). Because a download can’t be returned, we don’t usually offer refunds once a file has been delivered.
When we will help
- Your file is damaged or won’t open
- You were charged twice for the same product
- The product is clearly different from its description
Contact us within 14 days of your purchase and we’ll send you a working file or refund you in full.
How to ask
Email asmahmud.azhari@gmail.com with your order number (you’ll find it in your Lemon Squeezy receipt). Refunds are made through Lemon Squeezy to your original payment method.